Privacy Policy

Information you provide directly: when you place a pre-order we collect your first and last name, email address, cellphone number, shipping and billing addresses, and payment information (processed securely by our payment processor; we never store your full card details). When you submit a custom plate design or a contact message, we collect the details and files you provide, including design files you upload.

Information collected automatically: standard technical data such as IP address, browser type, device type, pages visited, and referring URL, collected through cookies and similar technologies.

We use the information we collect to:

• Process, fulfill, and deliver your pre-order, and manage the production queue for the 2027 midyear manufacturing run.
• Send you order confirmations, receipts, and production or delivery updates.
• Respond to your inquiries, including custom plate commission requests.
• Improve our website, products, and customer experience.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal, tax, and accounting obligations.

We do not sell your personal information. We share it only with:

• Service providers: payment processing (e.g., Stripe), email delivery, hosting, and analytics providers, acting on our behalf under confidentiality obligations.
• Legal authorities: where required by law, subpoena, or to protect our rights, safety, or property.
• Business successors: in the event of a merger, acquisition, or sale of assets, subject to this policy.

We use essential cookies to operate the site and analytics cookies to understand usage. You can disable cookies in your browser settings; some features may not function without them.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your pre-order records through production, delivery, warranty service, and the period required by tax and accounting law.

Depending on your jurisdiction, you may have the right to access, correct, delete, or request a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our products and website are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the current version. Continued use of the site after changes constitutes acceptance of the updated policy.

2dor Gourmet Ice LLC, DBA Mixology Ice
Email: carlos@mixologyice.com